As a customer, you have the right to cancel your purchase within 14 days after you have received the product. The product must be in original condition, i.e. unused and undamaged, and in original packaging when we received it. When you exercise the right of withdrawal, you as a customer are responsible for return shipping. Should an item prove to be used or in otherwise unacceptable condition when we receive it, we reserve the right to reject the return. Form / Design Center is not responsible for any transport damage during return shipment, therefore send return well packaged. We do not redeem goods that are sent to us against cash on delivery.
Upon return, the value of the item will be refunded to you after we have checked and approved the item. Please note that we do not refund the original shipping cost. Note that the right of exchange and open purchase only apply to stock items. When ordering goods, you do not have the option of an open purchase or exchange right because these goods are manufactured uniquely for you. please contact firstname.lastname@example.org before returning an item.