Terms of service

Prices

All prices include VAT and are available in Swedish kronor (SEK), Danish kroner (DKK), Norwegian kroner (NOK), euro (EUR), US dollar (USD), British pound (GBP). We reserve the right to make errors in product information as well as price and stock balance. You must be 18 years old to be able to shop in our online store.

Payment

We offer card payment with VISA, Mastercard, Maestro andAmerican Express. All bnumber informationis encrypted, PCI compliant and supports secure checkout with 3D Secure. In other words, it is safe to shop in our online store.

get in store

Store opening hours
Wed – Sat, 11.00–17.00
Sun, 12.00–16.00
Mon–Tue, closed

You will find current and deviating opening hours for the Form / Design Centerhere ››

Place:
Form / Design Center
Lilla Torg 9, 211 34 Malmö

 

Shipping

We deliver within Sweden, Europe and the USA. In Sweden, standard shipping is SEK 69, and SEK 149 for products weighing more than 5 kg. Free shipping for purchases over SEK 1,000 in Sweden. In Europe and the USA, the shipping cost is based on the product's weight and dimensions, as well as the delivery address. Shipping is shown at checkout when the correct address is provided.

Deliveries

Our deliveries take place with PostNord and are delivered to the nearest delivery point. Please enter your mobile number for SMS notification, which means faster handling, otherwise you will receive a notification in the mailbox. PostNord's representative holds the package for 20 days. If the package is not picked up during that time, the package will be returned to us and you as the end customer will be charged the cost that the return entails.

Delivery time

Stock items are normally sent from us within 2-4 working days from the time we receive and register your order. The delivery time from us to you is normally 2-4working days within Sweden and Europe and 5-6 working days to the USA.

Right of exchange and open purchase

As a customer, you have the right to cancel your purchase within 14 days after you have received the product. The product must be in original condition, i.e. unused and undamaged, and in original packaging when we received it. When you exercise the right of withdrawal, you as a customer are responsible for return shipping. Should an item turn out to be used or in an otherwise unacceptable condition when we receive it, we reserve the right to reject the return. Form/Design Center is not responsible for any transport damage in the event of a return shipment, therefore send the return well packaged. We do not redeem goods that are sent to us against cash on delivery.

Upon return, the value of the item will be refunded to you after we have checked and approved the item. Please note that we do not refund the original shipping cost. Note that the right of exchange and open purchase only apply to stock items. When ordering goods, you do not have the option of open purchase or exchange right because these goods are manufactured uniquely for you. please contact butik@formdesigncenter.com before returning an item.

Complaints

All complaints; such as manufacturing defects, shipping damage or defective goods must be reported to us as soon as possible upon receipt. If you notice that the package is damaged when you receive it, you must first report it directly to the supplier or to the delivery point and then contact us. In the event of a complaint, it is required that a picture of the product and a description of the defect be sent to us at butik@formdesigncenter.com. For questions about complaints, you can call us on 040-664 51 60.

Pictures and colors

We can not guarantee that the colors displayed in the online store accurately reflect the colors that the goods have in reality. How the color is reproduced depends on your computer and monitor settings. Nor can we guarantee that all images accurately reflect the true appearance of the goods.

Personal information

When you shop in our online store, you agree that we store and use the information you have provided to us, such as. name, address and telephone number. This is so that we can fulfill the commitments we have towards you as a customer. We guarantee that your personal information will never be disclosed to third parties.

Press

As a stylist / journalist or interior designer, you can borrow furniture, interior details and accessories for professional assignments. The products are lent out subject to availability and current capacity. (No rental for styling private homes). For more information contact butik@formdesigncenter.com.

Customer service

If you have any questions or comments, you are always welcome to contact us:

Form / Design Center
Box 4309
203 14 Malmö
Tel. 040-664 51 60
butik@formdesigncenter.com